客户跟进周报 本周该跟进谁 · 该说什么 · 草稿邮件全配齐 类 14 · 长期委托

{
  "agent_id": "AGT-CUSTOMER-FOLLOWUP-007",
  "agent_name": "客户跟进周报",
  "version": "2.1.0",
  "owner_user_id": "U-009168",
  "trigger": { "type": "cron", "schedule": "30 14 * * 0" },
  // 数据输入
  "inputs": {
    "customer_list": { "file": "customer_list_v3.xlsx", "version": "v3" },
    "history_emails": "./agent_outbox/{owner}/"
  },
  // 跟进规则
  "rules": {
    "silent_days_default": 14,
    "silent_days_priority_a": 7,
    "stages_to_followup": ["报价中", "合同协商", "老客户维护"],
    "skip_if": ["已成交", "已退款", "用户标记勿扰"]
  },
  // AI 调用链
  "pipeline": [
    { "step": "filter_customers", "tool": "customer-filter-v2" },
    { "step": "context_recall", "model": "DeepSeek-V3" },
    { "step": "draft_email", "model": "Claude-Sonnet-4", "style": "plain" },
    { "step": "quality_check", "rule": "anti-ai-fingerprint" }
  ],
  "output": {
    "channels": ["email", "site_inbox"],
    "format": "draft_emails + tracking_xlsx",
    "max_drafts_per_run": 10
  },
  "billing": {
    "model": "monthly_subscription",
    "price_cny": 19,
    "max_drafts_per_month": 30,
    "overrun_per_draft": 1
  },
  "redlines": [
    "不替用户自动发邮件（仅生成草稿）",
    "不向客户透露这是 AI 写的",
    "客户标记勿扰立即停止跟进"
  ]
}